head JofIMAB
Journal of IMAB - Annual Proceeding (Scientific Papers)
Publisher: Peytchinski Publishing Ltd.
ISSN: 1312-773X (Online)
Issue: 2023, vol. 29, issue4
Subject Area: Public Health
DOI: 10.5272/jimab.2023294.5258
Published online: 07 December 2023

Original article
J of IMAB. 2023 Oct-Dec;29(4):5258-5264
Nadya AvramovaORCID logoCorresponding Autoremail,
Department of Dental Public Health, Faculty of Dental Medicine, Medical University-Sofia, Bulgaria.

Purpose: To investigate the influence of self-assessed working environment factors and organizational communication on professional satisfaction among dentists in Bulgaria.
Material/Methods: A self-administered anonymous questionnaire consisting of 37 items about socio-demographic characteristics, motivation, work environment and economic factors was mailed to a group of 1427 dentists from 107 cities and villages in Bulgaria. Job satisfaction was assessed by using a three-point scale – satisfied, partly and dissatisfied. To search for significant associations statistical package, IBM SPSS Statistics 25.0 was used. The significance level was set at p<0.05.
Results: A total of 436 dentists provided duly completed questionnaires (response rate=30.5%). Type of clinical patient-centered activities, availability of dental assistants, working conditions (dental equipment and supplies), and non-clinical activities (sanitary and hygienic duties, document workflow, dental practice management, financial planning, etc.) were significantly associated with job satisfaction (p<0.05). Working hours, proper planning of the working schedule, and dentist-patient interactions were not found to be related to levels of professional satisfaction (p≥0.05).     
Conclusions: Dentists working under unsatisfactory conditions, without a dental assistant employed, those working only in their specialty and performing sanitary-hygienic and administrative activities, were most likely to be dissatisfied with their jobs.

Keywords: dentists, job satisfaction, organizational communication, work environmental factors,

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Please cite this article as: Avramova N. What Brings Professional (Dis)satisfaction in Dentistry: A Self-Assessment of Work Environmental Factors and Organizational Communication. J of IMAB. 2023 Oct-Dec;29(4):5258-5264. [Crossref - 10.5272/jimab.2023294.5258]

Corresponding AutorCorrespondence to: Nadya Avramova, Department of Dental Public Health, Faculty of Dental Medicine, Medical University – Sofia; 1, St. G. Sofiiski Str., 1431 Sofia, Bulgaria; E-mail: nadya.avramova@fdm.mu-sofia.bg

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Received: 04 April 2023
Published online: 07 December 2023

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